Our Policies

Important information for you to know about our policies and procedures.


We require 48 hours notice prior to the date of arrival for all individual bookings or a cancellation fee of one night's accommodation will be charged. This also applies in the event of a No Show. Group bookings are required to give 60 days minimum notice to avoid forfeiture of their deposit.


Single-suite bookings may be made on-line with no deposit deducted from your credit card. Your credit card details will be retained to guarantee the booking. Group bookings will require payment of a deposit and special conditions. Please contact us by phone or e-mail.


All accommodation must be paid in full on the day of departure (if not already done so). Overdue/recovery charges will apply if your account is not paid on time.


Any extra cleaning, repairs or replacements required to restore our room or property to it's normal condition will be charged to the guest responsible, plus a charge for any resultant loss of income if applicable.


We have a non-smoking policy for all suites. There are no exceptions and damages will be charged.


Guests may have visitors but we do not allow large, noisy gatherings or parties in our rooms. Guests' visitors must leave the premises quietly before 9pm.


Is available from 2pm to 8pm on the day of arrival. Check-out time is 10am on the day of departure. Early check-in/ or check-out is arrangement only.


We do not allow pets in our rooms.